Privacy Policy

Privacy Policy

At FloraCebu, we protect your privacy and ensure a secure and seamless shopping experience. This policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

We collect information when you:

• Register on our website

• Place an order

• Subscribe to our newsletter

• Fill out any form on our site

Depending on your interaction with us, you may be asked to provide your name, email address, or mailing address. However, you're always welcome to browse the site anonymously.

How We Use Your Information

The information you provide may be used in the following ways:

• To personalize your experience
  Helps us tailor content and services to better suit your needs.

• To improve our website
  Your feedback helps us enhance site functionality and content.

• To improve customer service
  Enables us to respond more effectively to your inquiries and support requests.

• To process transactions
  Your details will only be used to fulfill the product or service you've requested. We will never sell, exchange, or transfer your data without your consent.

• To run promotions or surveys
  Participation is voluntary and helps us enhance our offerings.

• To send email updates
  Including order updates, company news, and promotional offers.
  Note: You can unsubscribe anytime via the link at the bottom of each email.

How We Protect Your Information

We implement multiple security measures to protect your data:

• All sensitive information is transmitted using Secure Socket Layer (SSL) technology.

• Data is encrypted and stored securely by our trusted payment gateway partners.

• Only authorized personnel with confidentiality agreements can access this data.

Use of Cookies

Yes, FloraCebu uses cookies.

Cookies are small files stored on your device that help us:

• Remember and process items in your cart

• Save your preferences for future visits

• Track site interactions and ads for improved user experience

You can choose to disable cookies via your browser settings, but this may affect some site functionality.

Third-Party Disclosure

We do not sell, trade, or share your personally identifiable information with outside parties, except:

• Trusted third parties who assist in operating our site, fulfilling orders, or providing customer service, provided they agree to keep your information confidential.

• When required by law, to enforce our site policies, or to protect rights, property, or safety.

Non-personally identifiable visitor data may be shared for marketing or analytics.

Third-Party Links

Occasionally, we may include links to third-party products or services. These sites have separate privacy policies, and we are not responsible for their content or practices. However, we value your feedback and aim to work only with trusted partners.

Online Policy Scope

This Privacy Policy applies only to information collected online through our website. It does not apply to offline data collection.

Your Consent

By using FloraCebu, you consent to the terms outlined in this Privacy Policy.

Changes to This Policy

If we change our Privacy Policy, we’ll update this page with the revised version and modification date.